Frequently Asked Questions

Wyvern is a comprehensive privacy and system control toolkit for Windows that helps you protect your privacy, manage system processes, spoof hardware IDs, and control what applications can do on your computer.

Wyvern offers both a Free plan with basic features and a Plus plan with advanced capabilities. The Free plan includes limited hardware spoofing, basic privacy controls, and single Auto-Hide tool usage. The Plus plan unlocks all features including full hardware spoofing, simultaneous tool usage, and advanced system controls.

Wyvern is designed for Windows 10 (64-bit) and Windows 11. It requires a 64-bit processor and at least 4GB of RAM (8GB recommended).

Yes, Wyvern is completely safe. It's digitally signed with an EV certificate, uses certified Microsoft WHQL drivers, and processes everything locally on your computer. We don't collect any telemetry or send your data anywhere.

Download the installer from our website, run it, and follow the on-screen instructions. You'll need administrator privileges for the initial installation to install the kernel driver. The process takes just a few minutes.

A restart is recommended after the first installation to ensure the kernel driver is properly loaded and all features work correctly.

Yes, you can uninstall Wyvern through Windows Settings > Apps. The uninstaller will remove all components including the kernel driver. Any spoofed hardware IDs will be restored to their original values.

Administrator access is required to install the kernel driver for hardware spoofing and to manage system-level processes. Once installed, most features can be used without admin rights.

Hardware Spoofing allows you to temporarily change your system's hardware identifiers like CPU ID, MAC address, Volume Serial Number, and Machine GUID. This can help bypass hardware bans in games or protect your privacy. All changes are temporary and reversible.

Auto-Hide Tools includes three features: SilentApp (hides windows from screen capture/recording while remaining visible to user), HideTrayIcon (removes taskbar icons), and PinTop (keeps windows on top). Free users can use one tool at a time, while Plus users can use them simultaneously.

ProcessManager is an advanced task manager that lets you view, terminate, and blacklist processes. It provides detailed process information and can force-terminate stubborn applications that won't close normally.

Yes, Privacy Control can clear browser history, cookies, cache, and other browsing data from multiple browsers. It uses secure deletion methods to ensure data cannot be recovered.

Force Shutdown helps you delete files or folders that are locked by other processes. It terminates the locking process and immediately deletes the file, bypassing "file in use" errors.

Try running Wyvern as administrator. Make sure your Windows is updated and that you have the latest version of Wyvern. Check Windows Defender or antivirus settings - you may need to add an exception for Wyvern.

Ensure you have the Plus plan to access all hardware spoofing features. Make sure the kernel driver is loaded (check in Device Manager). Try restarting your computer after applying spoofing changes.

Log out and log back in to refresh your account status. If the issue persists, check your subscription status in the Account page or contact support.

Some antivirus software may flag Wyvern due to its low-level system access. This is a false positive. Wyvern is digitally signed and safe to use. You can add an exception in Windows Defender settings.

Go to the Pricing page and select the Plus plan. You'll be directed to a secure payment page. After payment, your account will be automatically upgraded within minutes.

Yes, you can cancel your subscription at any time from your Account page. You'll continue to have Plus access until the end of your billing period, then your account will revert to Free.

We accept all major credit cards, PayPal, and other payment methods through our secure payment processor.

We offer a 7-day money-back guarantee. If you're not satisfied with Wyvern Plus within the first week, contact us for a full refund.

No. Wyvern processes everything locally on your computer. We don't collect telemetry, usage data, or personal information. Your privacy is our top priority.

Yes, all payments are processed through secure, PCI-compliant payment processors. We never store your credit card information on our servers.

Wyvern uses legitimate Windows kernel drivers and standard system APIs, but modern anti-cheat systems (like EasyAntiCheat, BattlEye, Vanguard) are designed to detect any system-level modifications. While our drivers are Microsoft WHQL certified and digitally signed, anti-cheat software may flag them as suspicious due to their ability to modify hardware identifiers and hide processes. We strongly recommend CLOSING Wyvern completely before launching games with anti-cheat protection. Using hardware spoofing or process hiding features while anti-cheat is active may result in game bans. Always check the terms of service of any game or application, and use Wyvern responsibly. We are not responsible for any bans or account suspensions resulting from improper use.

Wyvern uses open-source components like the Qt framework, but the core application is proprietary. This allows us to provide better security and protect against misuse while still leveraging trusted open-source technology.